What this video covers
The clip follows a tenancy case where the landlord response was to suggest opening a window.
The tenant reported the problem, months passed with nothing done, and the position only changed once the health department was involved. The escalation is the part worth noting.
The takeaway
Report in writing and keep the thread. A documented record of reports and non-responses is what makes environmental health or a later claim viable.
Read the full written guide: Apartment Mold and Tenant Rights.